New rules for home inspections, door-to-door sales and payday loans

Marie-France Lalonde, Minister of Government and Consumer Services
Marie-France Lalonde, Minister of Government and Consumer Services
Ontario is introducing new rules for home inspections, door-to-door sales and payday loans.
Minister of Government and Consumer Services Marie-France Lalonde made the announcement today in Toronto. The proposed new rules are part of the government’s Putting Consumers First Act, and are aimed at protecting consumers in transactions with common household and financial services.

“Our government is committed to protecting consumers at home and in the marketplace. This proposed legislation will strengthen consumer protections in Ontario, and we will continue to work to inform consumers of their rights and make government work better for all Ontarians,” said Marie-France Lalonde, Minister of Government and Consumer Services.

If passed, the proposed changes would:

Make it possible to ban unsolicited, door-to-door sales of certain household appliances, including water heaters, furnaces, air conditioners and water filters;

Regulate the home inspection industry through required licensing and proper qualifications for home inspectors, as well as minimum standards for contracts, home inspection reports, disclosures and the performance of home inspections;

Strengthen consumer financial protections with new rules for alternative financial services such as payday loans, including extended repayment periods and more time between loans, as well expanded rules against unfair debt collection practices.

Quick facts:

Home inspectors are one of the only professionals involved in a real estate transaction that are not currently provincially regulated.
Ontario has over 800 payday lenders and loan brokers.
Starting January 1st, 2017, Ontario’s maximum total cost of borrowing a payday loan will drop to $18 per $100 borrowed.

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